Frequently Asked Questions

Find answers to common questions about scheduling gifts, delivery, payments, and more.

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Frequently Asked Questions

How far in advance can I schedule a gift?

What if the recipient is not available on the delivery day?

Can I edit or cancel a scheduled gift?

What payment methods do you accept?

Do you deliver outside Kigali?

What happens if a gift is out of stock?

Still Have Questions?

Quick Links

Shipping Information

Returns & Refunds

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Track Your Order

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FAQ Center

Track Order

Gift Finder Quiz

Live Chat

Call Us

Frequently Asked Questions

How far in advance can I schedule a gift?

What if the recipient is not available on the delivery day?

Can I edit or cancel a scheduled gift?

What payment methods do you accept?

Do you deliver outside Kigali?

What happens if a gift is out of stock?

Still Have Questions?

Quick Links

Shipping Information

Returns & Refunds

Privacy Policy